Contact Information

The BSAVA cannot answer veterinary enquiries from the general public. Please contact your local veterinary surgery or veterinary hospital.

British Small Animal Veterinary Association
Woodrow House
1 Telford Way
Waterwells Business Park

T: +44 (0)1452 726700



Opening hours: 

Phone line opening hours: 8:30-17:00 Mon-Fri).

The office opening hours: 8.30am – 17.00pm Monday – Thursday.

(The office will be open on selected Fridays for courses and meetings)


Registered Company No.02837793. A Company Limited by Guarantee in England.

Registered as a Charity, No.1024811. VAT Registration No. 189353032


Comments, Complaints and FAQs

If you have a comment for us we’d love to hear from you, please use the form provided below.

Alternatively, our complaints procedure can be found here.

View our extensive FAQ’s


Website and App Login – please read

We have upgraded the web portal and BSAVA App and your username is now the main email address associated with your BSAVA website account.

Please login to this website and enter your main email address and click the “Forgot your password?” link to create a new password to enable you to login. You can also click here to request a password reset.

For the BSAVA App, please ensure your device has updated to the latest version.

Current versions are available on the Google Play Store (Android) and Apple App Store

Once your password has been reset, your login credentials will be your email address and new password created above. Your email address is case sensitive.


Blank Content

If you login to the App and the Formulary is blank, Please tap on the menu button top left and go to Settings > Check Latest Data to download the latest content onto your device.

If you experience any issues with logging in, please contact us at or use the contact form below.

Contact Us



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