17 March 2022 19:30 - 17 March 2022 21:30
Regions Now: Mediation techniques to help manage complaints in practice
Online , Online, Gloucester Gloucestershire, GL2 2AB
brought to you by East Midlands region
In this instalment of the Regions Now lectures, Janet Hulse and Jennie Jones from Nockolds Resolution and The Veterinary Client Mediation Service, will discuss Veterinary Mediation.
Before the live event
Delegates will be issued with a link to a closed group on the BSAVA Regional website, with access granted to a series of short webinars and associated reading. Access to this will be from 10th March 2022.
Live session
The live session will take place on 17th March 2022. Join us in the waiting room at 7.30pm, for a prompt 7.45pm course start. This session will last 1.5 hours with opportunities for questions and discussion with the speaker.
After the event
Delegates will have access to the online content and discussion forum, and there will be opportunity for community peer to peer, and volunteer discussion, which is an important part of our Regional CPD.
Speaker
Janet Hulse and Jennie Jones from Nockolds Resolution
Intended for veterinary surgeons and veterinary nurses
This course is run in conjunction with the Veterinary Client Mediation Service.
Terms and Conditions: All webinars must be paid for in full at the time of booking. No refund is payable if a delegate is unable to attend the live webinar; a link to the recorded webinar will normally be provided after the event.
BSAVA reserves the right to alter the programme or the speaker should this become necessary due to unavoidable circumstances. Registrants should note that the BSAVA member's rate applies only when the person attending the webinar is a member of the Association. To qualify for the reduced member's rate for webinars, non-members must join BSAVA prior to booking the webinar.