Course Information

Multiple Bookings

If you wish to book more than one person on a course, please download and complete the multiple booking form. Once you have entered your details save and email the PDF to administration@bsava.com, a member of the Membership Services Team will be in touch within 2 working days for payment details. If anyone has any comments on the process please email regionalsupport@bsava.com.


4 December 2018 20:00 - 4 December 2018 22:00

Triage: from phone call to consult room

Cheltenham Regency Hotel, Gloucester Road , Staverton Cheltenham Gloucestershire, GL51 0ST


A CPD event aimed at nurses, receptionists and support staff on how to triage emergency patients when the vet might not be available.  This course will cover patient assessment and patient examination from the initial phone call through to arriving at the surgery, and patients that bypass triage and go straight into the treatment area.

Speaker: Louise O'Dwyer MBA BSc(Hons) VTS(Anaesthesia/Analgesia & ECC) DipAVN (Medical and Surgical) RVN

Intended for Veterinary Nurses and the Practice Team

Terms and Conditions: All courses must be paid for in full at the time of booking.

To qualify for an applicable refund, cancellations must emailed to administration@bsava.com or requested by telephone on 01452 726700. With over 30 days’ notice we will refund 70% of the course fee.  With between 15-30 days’ notice we will refund 50% of the course fee.  No refunds will be provided for cancellations with notice of 14 days or less, however if we are able to resell your place on the course we will provide a full refund.

BSAVA reserves the right to alter the programme or the speaker should this become necessary due to unavoidable circumstances.  BSAVA reserves the right to cancel a course due to unforeseen circumstances.  Registrants should note that the BSAVA member's rate applies only when the person attending the course is a member of the Association.  To qualify for the reduced member's rate for courses, non-members must join BSAVA prior to the course.


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